We're Here
to Help
Questions about your order, cleaning your fountain, or whether it's right for your cat? Send us a message and we'll get you sorted. Every email gets a reply within 24 hours.
Email Us
Prefer email? Reach the team directly at support@kittyspouts.com.
Response Time
We answer every message within 24 hours — most within a few hours, Mon–Fri.
Already Ordered?
Track your fountain any time on the Track Order page — no email needed.
Returns
Changed your mind? Every fountain is backed by our 365-day money-back guarantee, no questions asked.